Call Centre Agent - Singapore - JP infotech

JP infotech
JP infotech
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description

Experience:
Min 1 Year in Call Center


Job Description:

Job Description:

  • Maintaining a positive, empathetic, and professional attitude toward customers.
  • Responding promptly to customer inquiries on general and transactional enquiries
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer requests.
  • Customer outreach to encourage the use of digital services.
  • Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
  • Collaborate with stakeholders to resolve all customer queries and requests.
  • To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
  • To adhere to professional standards of behavior & conduct in dealing with customers & fellow colleagues

Shift arrangements:

8.30am-8.30pm shift hours
am-6pm
am-6.15pm
(3) 10am-7.30pm
(4) 11am-830pm

Work Location DBS Asia Hub ( DAH ) / DBS Asia Gateway ( DAG )


Job Types:
Permanent, Contract

Contract length: 12 months


Salary:
$3,000.00 per month


Schedule:

  • Monday to Friday

Experience:


  • Call center: 1 year (required)

Ability to Commute:

  • Singapore (required)

Ability to Relocate:

  • Singapore: Relocate before starting work (required)
More jobs from JP infotech
See all jobs of JP infotech