Operations Executive - Singapore - YISHION Singapore Pte Ltd

YISHION Singapore Pte Ltd

Verified Company

Singapore

4 days ago

Posted by:

Wei Jie

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Operation Executive Job Description

Duties

Responsibilities:

Increase standards of customer service.
Manage daytoday operations within the organization.
Maximizing sales and profitability across the stores in the area.
Evaluating staff and team performance.
Evaluating existing operations and developing appropriate strategies.
Training Store Managers in effective sales and supervisory techniques.
Creating and communicating sales targets at regular intervals.
Responsible for cost, quality control, staffing, training, work assignments and timesheet.
Monitoring sales across stores to check that daily targets are met.
Setting and implementing performance standards across all stores.
Ensuring that employees observe company protocols.
Plan work for your area of operations and set performance targets.
Informing your superior of progress and pitfalls on a regular basis.
Developing and sustaining longterm relationships with customers.
Traveling to stores to conduct your duties onsite, hands on as needed.
Detecting, investigating, and remedying discrepancies in all stores, if required.
Implementing a sales management process to assist the store team in identifying and prioritizing key customers and prospects.
Collaborating with other Operation Executive /Marketing/Products department to ensure that operations are consistent across the board

Requirements:

Strong analytical skills.
Good timemanagement skills.
Excellent problemsolving abilities.
Proactive, highly motivated and driven leader.
Strong business acumen with a strategic orientation.
Exceptional communication and interpersonal abilities.
Excellent organizational and leadership abilities.
Knowledge of performance evaluation metrics and principles.
Understanding of optimization of store operations and standards for success.
Able to work independently and as a team member to accomplish established goals.
Proven 5 years' experience as Operation Executive, store manager, assistant manager or similar managerial role.