Operations Coordinator - Singapore - ANTICIMEX PEST MANAGEMENT PTE. LTD.

ANTICIMEX PEST MANAGEMENT PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.

Due to growth, we're looking for good customer service Operations Coordinator to join our team.

As part of your role, you will be responsible for the below duties:

Provide excellent customer service to clients
Schedule and coordinate with Clients and Technicians for service appointments and follow ups
Handle customer complaints timely and follow up with department in charge to provide appropriate solutions and/or alternatives. Follow up to ensure closure
Communicate effectively, maintain and establish close rapport with clients
Creating contracts and services into inhouse programme and uploading of supporting documents
Monitor cash collection by technicians in your team
Check and compile service reports before sending to customers
Prepare invoices accurately prior to send out to customers
Attend to meeting with customers as and when required
Preparing of reports requested by customers as and when required
Perform all other adhoc duties as and when required

What we're looking for:

Operations Coordinator