Student Admissions - Singapore - TMC ACADEMY PTE. LTD.
Description
Full cycle of Student Enrolment process- Arrange a variation to the student pass with the Immigration and Checkpoints Authority of Singapore (ICA).
- Purchase insurance fee protection scheme for all new students and continuing students and advise students regarding the scheme.
- Prepare appeal letters to ICA for international students who are refused a student pass.
- Arrange for student passes to be collected at ICA once they have been approved.
- Advise TMC's airport pickup and accommodation service of the dates of student arrivals, as necessary.
- Arrange for medical checkups and accommodation for international students, where required.
- Process international students upon arrival advising them regarding ICA rules of attendance, citing their original documents and other details, as appropriate.
- Review the student pass and FPS purchased to correspond to the new course enrolment.
- Assist in all internal assessments and audits.
- Ensure the workflow of the operations is being completed in a timely manner.
- Monitor the processes followed by the team to ensure that TMC policies and procedures are observed.
- Monitor the student file tracking system to ensure that student files are not lost or misplaced. Any other duties, as directed by your supervisor
Requirements:
- At least Diploma with working experience in administration field or equivalent
- Excellent spoken and written English skills, well spoken in Hindi is a plus
- Organised and work with a sense of urgency
- Good customer service skills
- Attention to detail
- Willing to take initiative and accountability
- Comfortable with Microsoft Office Word & Excel
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