Key Accounts Insurance Broker - Singapore - Howden Insurance Brokers Limited

    Howden Insurance Brokers Limited
    Howden Insurance Brokers Limited Singapore

    1 day ago

    Technology / Internet
    Description

    EMPOWERING PEOPLE TO MAKE A DIFFERENCE

    At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

    The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn't matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

    This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

    Job role: Insurance Broker (Key Accounts) - Open to Fresh Graduates

    Department: Key Accounts, Howden Singapore

    Report to: Director, Key Accounts, Howden Singapore

    A LEADING GLOBAL INDEPENDENT BROKER

    Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 55 countries worldwide.

    We are seeking a proactive and technically proficient insurance broker to support the management of large corporate MNC clients. This role involves contributing to renewal reviews, insurance placement, and advisory services in close consultation with director and team head. The ideal candidate will demonstrate strong market knowledge, client servicing capabilities, and a collaborative approach to delivering high-quality insurance solutions.

    YOUR ROLE AND RESPONSIBILITIES:

    To support the client servicing team in both administrative and broking‑related tasks, including billing, client communication, policy servicing, renewal preparation, and insurer follow‑ups. This hybrid role ensures smooth end‑to‑end execution of renewal and post-renewal activities while maintaining accurate documentation and timely delivery to clients.

    Client & Insurer Communication

    • Send policy documents, endorsements, debit/credit notes, invoices, and cover letters directly to clients.
    • Handle routine client communication related to renewal as well as post‑renewal deliverables and outstanding information.
    • Follow up with insurers for policy documents, endorsements, COIs, and other required materials.

    Billing & Payment Support

    • Prepare and process debit/credit notes based on broker instructions.
    • Maintain accurate billing and policy data within the systems.
    • Monitor outstanding payments and conduct basic credit‑control follow‑ups with clients.

    Renewal & Pre‑Renewal Support

    • Prepare pre‑renewal worksheets and assist with simple policy and terms comparison.
    • Support preparation of quotations, proposals, cover confirmations, and other renewal documents.

    Operational & Administrative Support

    • Manage e‑filing, scanning, archiving, and general document housekeeping.
    • Update and maintain client information, policy records, and workflow trackers.
    • Support ad‑hoc requests, reporting, and administrative tasks as assigned by the team head.

    OUR IDEAL CANDIDATE WILL BE:

    • Fresh graduates or candidates with a Diploma, or Degree qualifications are welcome, especially those from banking & finance, business administration, accountancy, actuarial science, financial services, or insurance‑related programs.
    • Candidates exploring a mid‑career switch with an interest in insurance operations and client servicing are also encouraged to apply.
    • Strong attention to detail, with good analytical and problem‑solving skills.
    • Effective verbal and written communication skills.
    • Organized, self‑motivated, and able to manage multiple tasks in a fast‑paced environment.
    • Proficient in MS Office applications (Word, Excel, PowerPoint).
    • Able to work independently as well as collaboratively with team members across different levels.
    • An understanding of general insurance products and market practices will be advantageous, but not mandatory.

    YOUR BENEFITS AND SALARY:

    • Commensurate with qualification and experience
    • Working in a collaborative environment with excellent learning opportunities

    DATA PROTECTION NOTICE FOR JOB APPLICANTS

    This Data Protection Notice ("Notice") sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited ("we", "us" or "our") may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act ("PDPA"). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes."

    For more information, please refer to the link below.

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