Food & Beverage Operations Manager - Singapore - URBAN GROUP PTE. LTD.
Description
Assists in implementing business plans, involved in staff control and handling people issues.- Performs storelevel support functions including customer service, scheduling, daytoday operations, cashiering, loss prevention, maintenance and back office support.
- Responsible for the recruitment, training and motivation of staff.
- Be handson and involved in the daily operations of the outlet(s), include handling of customer service, etc.
Working location:
Changi Village - along Netheravon Road
~ Administer purchasing and receiving procedures.
~ Conduct food and beverage hygiene audit.
~ Conduct orientation and training.
~ Conduct staff performance assessment process.
~ Contribute to innovation process within own scope of work in the business unit.
~ Facilitate compliance with legislative and regulatory requirements.
~ Foster service innovation.
~ Identify and establish internal and external stakeholder relationships.
~ Implement loss/risk prevention.
~ Lead team to implement change.
~ Lead with service vision.
~ Manage and implement business continuity plans.
~ Manage site/outlet and equipment maintenance.
~ Manage training.
~ Managing the customer experience.
~ Monitor income and expenses.
~ Provide information for management decision making.
~ Provide quality control for service.
~ Supervise bar service.
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