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Business Analyst Lead - Singapore - THOMSON MEDICAL PTE. LTD.
Description
Roles & ResponsibilitiesThe Business Analyst Lead (Healthcare) will play a vital role in Thomson Medical's digital transformation project. You will lead the business analyst team in collaborating with cross- functional teams, including IT, operations, and medical professionals, to gather requirements, analyse business processes, and translate them into innovative technology solutions. This role requires a combination of technical expertise, business acumen, and excellent communication skills to bridge the gap between stakeholders and development teams.
RESPONSIBILITIES
· Lead the functional design and rollout of Thomson Medical's new Healthcare Management System, covering Patient Management, Doctor Management, and Resource Management.
· Collaborate with stakeholders to identify, gather, and document business requirements and process flows.
· Conduct thorough analysis of existing business processes, workflows, and systems to identify areas for improvement and optimisation.
· Translate business requirements into functional specifications (Epics) and user stories for developers and designers.
· Participate in the design, development, and testing of core systems and end-user applications, ensuring alignment with business needs.
· Collaborate with technical teams to troubleshoot and resolve system issues, providing timely support and escalation when necessary.
· Perform functional testing and conduct user acceptance testing (UAT) to validate system functionality and ensure it meets business requirements.
· Monitor project progress, identify risks, and proactively propose mitigation strategies.
· Stay up to date with industry trends, emerging technologies, and best practices related to healthcare and digital transformation.
· Contribute to knowledge sharing and training initiatives to enhance team capabilities.
REQUIREMENTS
· Bachelor's degree in Business Administration, Information Technology, Health Informatics, or a related field.
· 3 - 5 years of relevant experience in business analysis or digital transformation projects in healthcare, preferably in a hospital setting.
· Have knowledge on SQL queries or stored procedures preferred.
· Excellent communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.
· Familiarity with agile methodologies and experience working in an Agile/Scrum environment is desirable preferred.
· Proficiency in documenting user journey map and requirements, process flows, and use cases using industry-standard tools.
Tell employers what skills you haveExcellent Communication Skills
UAT
User Stories
Business Analysis
Business Acumen
Health Informatics
Agile Methodologies
Functional Design
Information Technology
Healthcare Management
SQL
User Acceptance Testing
Resource Management
Business Analyst
Bridge
Business Requirements