Sales Assistant - Singapore - AR RAIHAN PTE. LTD.

Description

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintaining outstanding store condition and visual merchandising standards.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; and notifying managers and customers.
• Provides sales vs. projection results by preparing and forwarding sales tracking reports.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Update customer records in the company database as required
• Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company.
• Manage pointofsale processes.
• Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time.
• Report any inventory or service issues to management and the appropriate Account Manager immediately.
• Handling complaints or forwarding serious issues to the manager on duty.
• Assisting with store deliveries.
• Maintains promotional databases by inputting invoices and billback data.
• Resolves promotional allowances, rebates, and pricing discrepancies by researching promotion details and regular and special prices, and forwarding resolution to managers.
• Welcome and engage in conversation with customers, help them as needed
• Rotating and replenishing stock.
• Placing certain produce in a specific area during a sale or promotion.
• Meet predetermined sales targets.
• Maintain an uptodate knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Accomplishes department and organisation mission by completing related results as needed.
• Ensuring adherence to laws, regulations, and policies.

• Bachelor's or associate's degree in related fields is preferred.
• Proven working experience as sales assistant.
• Proficiency with computerised financial systems, such as, databases, payment processing, excel spreadsheets, payroll services.
• Strong IT skills, including database development.
• Strong business sense and industry expertise.
• Able to handle numerous time critical assignments simultaneously.
• Strong analytical, organisational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Excellent verbal and written communication abilities across all levels of an organisation.
• Strong budget development and oversight skills.
• Solid understanding of financial management.
• Strong Leadership,Conflict Management,Decision-Making,People Management,Competitive analysis,Management proficiency,Supply management,Customer service,Presentation skills,Analysing information,Problem Solving,Planning and Teamwork,Critical Thinking skills.
• Timemanagement and organisation skills
• Certified professionals are preferred.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).