Store Manager - Singapore - GMG SPORTS SEA PTE. LTD.

Description

Roles & Responsibilities

Key Responsibilities:

• Responsible and accountable for the commercial management of a store, maximizing sales and minimizing losses.
• To lead and motivate the store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
• Ensure store operation standards are adhered to by all store staff.
• Ensure daily briefing to staff on sales target.
• Ensure daily housekeeping standards are maintained.
• Manage complaints cases whenever necessary.
• Provide the training and coaching to the team.
• To be an effective member of the management team of the company, contributing to the setting, monitoring and achieving of targets and objectives for the store.
• To be pro-active in developing the business.
• To manage staff, merchandise and space to ensure the highest standards of sales floor operation.
• Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions.
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff.
• Responsible for roster planning to ensure sufficient manpower at all time.
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives.
• Communicate with Visual team and/or oversee physical site maintenance.
• Assist in other ad-hoc duties as and when required.

Requirements:

• 5 years working experience in sales and distribution of branded merchandise in a retail environment, leading a large team, and preferably in Sports and/or lifestyle chain stores.
• Have strong leadership and communication skills
• Results-orientated with strong understanding of day to day in store operations.
• Energetic and self-motivated individuals highly preferred.
• Degree/Diploma in Business management or equivalent.

Tell employers what skills you have

Coaching
Store Operations
Mentoring
Commercial Management
Leadership
Visual Merchandising
Inventory
Team Training
Administration
Merchandising
MS Office
Compliance
Selling Skills
Customer Satisfaction
Customer Service
Excellent Interpersonal Communication Skills
B2C retail