Information Technology - Singapore - SINGAPORE AIRLINES LIMITED
Description
You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.
Responsibilities
- Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorization services, single signon, remote access, desktop virtualization, endpoint security, patch management, file and print services, and enterprise backup.
- Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure).
- Directly responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
- Responsible for planning, designing and architecting IT solutions. Working with Business Units to deliver new usecases and support existing usecases.
- Oversee endtoend implementation of IT solutions, along with change management activities.
- Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
- Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
- Provide third level support for incidents and problems in designated areas of expertise.
- Any relevant adhoc duties.
- This is an individual contributor role.
Requirements:
- Degree in computer engineering, computer science or equivalent.
- Good working knowledge in Desktop Virtualization & Citrix certification.
- Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification.
- Broad technology experience encompassing architecture, infrastructure, and IT operations.
- Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise backup, and Windows Server.
- A good understanding of SDLC and Agile methodology.
- Enterprise Architecture or Microsoft Certification preferred.
- Exposure to ITIL (Incident, Problem & Change management) preferred.
- Ability to work independently, multitask, and take ownership.
- Excellent Communication verbal and written.
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