Description
Be Part of APSN:
As an organisation, APSN believes in training employees and investing in their career development. We look after employees' needs in order to strengthen morale and job satisfaction.
We benefit as a member of National Council of Social Service (NCSS) from extensive training programmes which we participate in.
Come on board for a rewarding career that turns your passion into a profession We welcome new members to contribute to our warm and vibrant culture, in an environment that embraces knowledge-sharing and collaboration.
Role Summary:
The Learning Hub Executive facilitate the smooth operations of the learning hub and its programme and performs administration on routine learning activities.
He/She coordinates the organisation's products and services by liaising with vendors and stakeholders, managing learner records and updating learning management systems.
He/She gathers the learning data collected and conducts data analysis for reporting purposes. He/She assists with the creation of the desired learning environment, and the management of logistics and equipment. He/She assists business development activities by carrying out marketing activities.Key Responsibilities:
- Attend to stakeholder management issues.
- Collate budgetary and financial information relating to the organisation's products and services.
- Collect data from identified data sources.
- Communicate with stakeholders to provide updates.
- Compile data analysis reports to present findings.
- Conduct initial data analysis and report findings.
- Consolidate data to monitor takeup and completion rates for the organisation's products and services.
- Coordinate learner registration, attendance tracking, feedback and evaluation reports.
- Coordinate logistics and resources across the organisation and products and services.
- Distribute learning materials to learners.
- Document stakeholder feedback and queries.
- Escalate contractual and performance issues with existing vendors.
- Identify sources to support data measurement and analysis.
- Implement learner record and database management processes.
- Liaise with vendors or services providers to create multichannel marketing campaigns.
- Maintain training facilities and equipment.
- Prepare documentations for vendor selection processes.
- Support curation of marketing content based on marketing objectives and strategy.
- Track vendor performance.
Qualifications and Other Requirements:
- Diploma/Degree in relevant areas and/or Education with at least 2 years of working experience in an ATO
- Familiar with Microsoft Office
- Comfortable in managing Training Management System and Learning Management System
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