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  • Seafreight Shipping Assistant - Singapore - VANGUARD LOGISTICS SERVICES (SINGAPORE) PTE LTD

    VANGUARD LOGISTICS SERVICES (SINGAPORE) PTE LTD
    VANGUARD LOGISTICS SERVICES (SINGAPORE) PTE LTD Singapore

    5 days ago

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    Description
    Job Description:

    We are seeking a skilled Seafreight Shipping Officer/Planner to join our team. The ideal candidate will have experience in NVOCC or Freight Forwarding, with a strong understanding of shipping documents and customs clearance.

    Main Responsibilities:
    • Plan and coordinate sea freight LCL consolidation for export, developing and scheduling plans to optimize container capacity.
    • Monitor and track shipments, ensuring all documentation and regulatory requirements are met.
    • Communicate effectively with carriers, warehouses, vendors, and logistics partners to ensure smooth cargo operations.
    • Resolve any issues or delays in the shipping process, providing timely solutions and updates to clients.
    • Collaborate with procurement and customer service teams to provide clients with tailored solutions.

    Customer Support Specialist:
    The successful candidate will also support Sales Executives or overseas offices, handling sales and customer support activities efficiently while maintaining high levels of customer satisfaction.

    Requirements:
    • A high school diploma or equivalent education; an associate degree is preferred.
    • A minimum of 2 years of experience in NVOCC or Freight Forwarding, or willingness to learn.
    • Strong knowledge of shipping documents, customs clearance, and related regulations.
    • Excellent communication and problem-solving skills.
    • Proficiency in MS Office applications, including Excel, Word, and PowerPoint.

    Your Skills:
    Sales
    Consolidation
    Customer Support
    Planner
    MS Office
    Communication Skills
    Freight Management
    Excel
    Customer Satisfaction
    Regulatory Compliance

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