Client Support Specialist - Singapore - RENAI CENTRE PTE. LTD.
1 month ago
Description
Roles & ResponsibilitiesRoles & Responsibilities:
1) To provide excellent customer service and serve from your heart
2) Follow up consultation with customers with regards to their treatments and products purchased
3) To promote current promotions and products to customers without hard-selling tactics
4) Other ad hoc duties assigned by the management from time to time
5) Handle phone calls and booking of appointments
6) Handle customer feedback and enquiries
7) Respond to customer calls and answer questions about products and services
Requirements:
1) Min. GCE N/O Level
2) Sales driven and result oriented
3) Good communication skills, written, verbal and interpersonal
4) Cheerful and outgoing personality
5) Able to speak English and Mandarin fluently
6) Enjoy serving customers with heart and passion
7) Receptionist/ Customer Service Experience preferred
8) Willing to work retail hours, weekends & public holidays
Tell employers what skills you haveTactics
Listening Skills
Written Correspondence
Customer Experience
Wealth Accumulation
Medical Terminology
Adaptability
Good Communication Skills
Customer Satisfaction
Consulting
Customer Service
Professional Services
Customer Services
Financial Services
Customer Service Experience