Product Specialist - Singapore - IDS MEDICAL SYSTEMS (SINGAPORE) PTE. LTD.

IDS MEDICAL SYSTEMS (SINGAPORE) PTE. LTD.
IDS MEDICAL SYSTEMS (SINGAPORE) PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

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Description

1. Organisational / Operational Objectives

  • Report directly to the Director, Medical Specialty Care to develop and implement product strategies, programs and plans to meet and exceed financial objectives.
  • Provide product technical expertise to users / stakeholders and to work with the Field Sales to win tenders, work with stakeholders on policy etc.
  • Work closely with OPC heads to create a calendar of campaigns and events and support its implementation.
  • Continuously review market trends, market dynamics, pricing and positioning to maintain competitiveness and to anticipate future needs.

2. Medical Specialty Care

  • Conduct product prelaunch market survey and evaluation for the formulation of product, price and promotion strategies.
  • Prepare and align new product launch plan with OPC heads and ensure its implementation.
  • Organise product training to new entry sales personnel and refresher training for existing personnel.
  • Participate as facilitator in BEST Program.
  • Support Field Sales:
  • Presales product demonstration and education to users / stakeholders.
  • Postsales product inservices to users to ensure full utilization of product features.
  • Regular visit to users to identify gaps in training and to keep up todate of market trends.
  • Build and maintain KOL relationship
  • Worked with OPC head, Field Sales & Marcom to roll out promotional activities such as trade exhibition, workshops, webinars & inservices.
  • Post market surveillance on user feedback, product issues and escalate them to Principals
  • Collect market intelligence such as competitors' information, new technologies and share with Field Sales.
  • Provide Field Sales with brochures, show & tell samples, presentation slides and clinical papers that could assist in their promotion.
  • Work with QARA to ensure products licenses are properly maintained.
  • Ensure all records are archived according to QARA, finance and legal requirements for audit purposes. (e.g. training records, promotion activity records, consultation agreements, sponsorship letters, etc.)

3. Others

  • Any other duties and responsibilities as and when assigned by immediate superior or management

Work Experience & Qualification

  • At least 5 years working experience in pharmaceutical, medical device, biotechnology or equivalent field. Experienced as clinical educator will be an advantage.
  • Proficient in MS PowerPoint and Excel.
  • Possess excellent communication and presentation skills (spoken & written), assertive in expressing ideas or opinions.
  • Have genuine interests in learning a wide range of products to attain comprehensive knowledge.
  • Able to travel outstation or overseas when required
  • Possess own transport

Competencies

  • Independent worker & selfstarter, positive attitude with strong sense of accountability
  • Ability to assess, teach and guide users in training sessions and creative in delivery methodology
  • Proactively identify and responds quickly to customer needs, constantly deliver on promises
  • A positive team member, gives support to colleagues and able to establish network and rapport with colleagues to achieve results
  • Good project management and event organizing skills
  • Ability to mentor entry level field personnel in product knowledge and basic medical knowledge.

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