Senior Specialist, IT Service Delivery - Singapore - Nanyang Technological University

Nanyang Technological University

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Responsibilities

Oversee and manage the implementation of new projects
Provide recommendation in functional, technical operational decision for delivery of projects
Support the architecture, design and integration of computing systems and infrastructure components
Support the IT infrastructure and operation functions of network, systems, database and administration
Responsible for provision of updated client system hardware and software
Responsible for onsite IT problem trouble shooting within the campus
Manage and keep track of the quality of all ongoing IT change requests
Manage the change releases such that the risks are avoided and disruptions to business are minimized
Participate, monitor, control and deliver in all IT projects initiatives
Ensure and maintain uptodate documentation of all IT systems
Evaluation, selection and management of vendors, business partners and solutions providers
Manage vendor services inclusive of proposal drafting, contract negotiation, service evaluation and contract management
Ensure IT project deliverables and work quality are met according to standards
Assist in the planning and management of yearly budget.
Manage suppliers, perform procurement according to the client's procurement processes and policy
Management of specialized software licenses, renewals, and the license server
Staff management and mentoring
Supporting AV facilities and conduct preventive maintenance to minimize downtime for all the teaching facilities in the school

Requirements:

University degree, preferably in Computer Science/Information Technology; OR
Diploma in computer related discipline with more than 10 years of relevant working experience,
Min 5 years of experience in system management supporting infrastructure operations for largescale systems across multiple hardware and software platforms
Skilled in architecture, system and network engineering
Experience in managing vendors and multisourcing relationships
Selfdriven and possess the drive to continuously seek out the improvements in all areas of IT work
Strong in teamwork and leadership
Good project management and negotiation skills.
Good oral and written communication skills

Hiring Institution:

NTU