Supervisor, Housekeeping - Singapore - ASCOTT INTERNATIONAL MANAGEMENT PTE LTD

ASCOTT INTERNATIONAL MANAGEMENT PTE LTD

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

You will assist the Manager or Assistant Manager, Housekeeping in overseeing the daily housekeeping operations in our Serviced Residence.

This includes creating a sense of home away from home for our residence and ensuring the cleanliness of our residents' homes, public area and linen are in accordance with our established procedures and guidelines.

You will report directly to the Manager or Assistant Manager, Housekeeping.

Responsibilities

You will:

Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
Promote teamwork and quality service within the team and coordination with the other departments
Manage room attendants, linen attendants and contractors during daily operations
Organise and provide onjobtraining programmes for employees and train new room attendants
Inspect apartments and public areas for maintenance and cleanliness, ensuring each section maintains an excellent standard of resident satisfaction
Ensure a smooth checkin and checkout process for all residents
Report any damage and maintenance defects to the Engineering Department
Attend to all residents' queries and needs, especially those of VIP residents
Schedule and conduct periodical cleaning programmes
Perform monthly stocktaking of all linens, uniforms, equipment, supplies and items
Perform daily checks to ensure no linen or equipment abuse
Assume cleaning responsibilities when required
Perform related tasks as assigned