Service Engineer - Singapore - JOB EXPRESS SERVICES PTE. LTD.

Description

Roles & Responsibilities


Job Title:
Service Engineer (ID8136)


Location:
Jurong East

Working Hour: 5 days work Monday-Friday 8:30am – 6 pm

Salary:
$3000 - $4000


Job Description:

• Manage after-sales and service activities.
• Responsible for Equipment installations pre-commissioning checks and commissioning on sites.
• Coordinating field work involving troubleshooting, reporting and resolution of any emergent warranty issues.
• Responsible and manage warranty claims and matters and liaising with HQ on any warranty claims and reports.
• Technical back-up to field service staff to ensure technical queries are attended and settled prompt.
• Ensure completion of service task and submission report/expenses.
• Prepare quotation for service and spare parts enquiries.
• Customer relationship management
• Identifying training needs for service engineers/agent. Provide training for customers and staff.
• Contributes to team effort by accomplishing related results as needed

Requirement:

• Diploma /Technical Certificates in Engineering or equivalent
• Min. 5 years relevant experience in servicing of equipment (electrical/electronics/mechanical)
• Good written, verbal, and presentation skills in English.
• Knowledge in Microsoft Office basic applications, including Word, Excel, Power-point.
• Demonstrate good skills and ability in technical troubleshooting
• Able to handle Chinese and dialect speaking customers
• Possess Class 3 driving license

Tell employers what skills you have

Field Service
Troubleshooting
Microsoft Office
Aftersales
Customer Relationship Management
PowerPoint
Driving License
Class 3 Driving License
Warranty
Excel
Presentation Skills
Field Work
Commissioning