Manager, Zone Operations, RHSO(5015) - Singapore - NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.

    Default job background
    Description
    Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

    • Transition care programme
    • Community Health Posts
    Support in operations planning in the following assigned areas:

    • Data analysis and monitor workload
    • Manpower planning and management
    • Collaborate and engage community partners to coordinate community operations
    Drive continuous improvement to enhance care and residents experience including:

    • Pilot new programmes and processes
    • Evaluate the use of technology to ease workflow improvement
    • Evaluate success of pilot programs for future action
    • Manage service related feedback and ensure residents' concerns are addressed
    • Evaluate feedback and identify potential service gaps for improvements
    Lead in regional community operations team in assigned areas:

    • Ensure department is appropriately resources to carry out its mission
    • people, funding, skill & technology
    • Develop team members to enhance their skills & harness their potential
    • Integrate team with the other RHSO departments and divisions
    Any other duties

    #J-18808-Ljbffr