eg Consultant, Microsoft - Singapore - Singtel Group

Singtel Group Singapore

3 days ago

Full time

Description

#EG_Consultant, Microsoft (D365 CRM)
Date: 30-Jun-2022Location: SingaporeCompany: Singtel Group
Senior/Consultant, Microsoft (CRM developer)OverviewThe CRM Technical Consultant will act as a technical developer and system administrator for Microsoft Dynamics 365 system(s). The individual will be responsible for development and maintenance on Microsoft Dynamics 365 CRM platform. The ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development.
Key Roles & ResponsibilitiesProject Delivery
Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
Develop unit test package, execute tests & document test results to ensure the quality of the program
Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
Prepare & maintain up-to-date system documentation.
Analyse functional requirements to translate into application design using established design methodologies and guidelines
Ensure codes comply with NCS security guidelines
Teamwork
Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
Participate in peer reviews to improve project qualityThe Ideal Candidate Should Have/Be
Minimum 3 years of experience in developing, implementing and supporting Microsoft Dynamics 365 CRM/CE, CRM 2016/2015.
Possess relevant system development / maintenance experience using Microsoft Dynamics 365 CRM/SharePoint related technologies
Strong programming skills using the Microsoft CRM SDK, PowerApps, PowerBI, Flow, SSIS, C#, Web Services, XML, SQL Server, ASP.NET, HTML and JavaScript
Strong problem-solving skills and ability to think out of the box
Experience with Microsoft Dynamics CRM 2013 or later, including configuration and development of processes, plugins and other customizations
Understanding of the software development lifecycle (SDLC) and relational database concepts
Excellent time management skills, able to meet effort estimates and deadlines
Customer focused
Strong verbal and written communication skills to understand, debate and evolve requirements from idea to technical solutions
Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
Able to travel as required
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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