Sales Performance Manager - Singapore - RCL FEEDER PTE LTD

Description

Job Responsibilities

• Generate incremental volume and maximizing margin contribution to all SOC business within the overall network
• Handle SOC tender contracts/ RFQ submission
• Responsible for assigned countries' production in meeting weekly target sets
• Gather market prospect/ business opportunity for service study
• Daily field sales visit
• To set up account expectation using monitoring tools, and ensure MLOs meet their support expectation
• To make MLOs support more sustainable through slot swap, join service co-operation
• Freight negotiation/ freight quotation (rate enquiries from MLOs and NVOCC) and send official quotation to MLOs and NVOCC
• To have full knowledge of the Customer Business Model and its trend to identify cooperation opportunity
• Generate monthly forecasting and maintain performance statistics
• Analyse monthly performance statistics
• Manage service weekly utilization
• Responsible for billing issues such as follow up collection from cash debtors and close coordination with AR team to provide updated SOA
• Responsible for operational issues such as liaising with operation team for tight connection shipment and follow up with shippers and regional operation team on prohibited DG acceptance /surcharges.
• Attend to dispute on shut out/renom charges.

Requirements

• Minimum Degree Qualification in Business Administration/ Economics
• Relevant working experience in SOC Sales, Shipping
• Possess good knowledge of Microsoft Office (Excel, Words, PowerPoint)
• Possess organizational and time management skills
• Possess excellent communication, interpersonal and presentation skills