Operations Manager - Geylang, Singapore - MCLINK ASIA PTE. LTD.
Description
Responsible for overseeing the operations department ensuring that the process, people and service delivery meet the service standards
- Plan the objectives of the operations department
- Review the operations process ensuring that they are adhered to and improved upon to improve efficiency
- Manage manpower planning and requirement; ensuring sufficient resources are available to meet the operations needs
- Manage the fleet of company vehicles to ensure it is well maintain and look after
- Work with other Departments to ensure that workflow from the Sales to the Administration/Accounts department is smooth and efficient
- When required, travel with the Technician to attend to key customers as well as resolve any issues in relation to operations
- Conduct training to the team on operation process, service calls, and customer management
- Optimal usage of resources manpower, equipment cost, process efficiency
- Leadership abilities to lead and coach the team
- Overall service and maintenance turnaround time
Job Types:
Full-time, Permanent
Salary:
$3, $5,320.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location:
In person
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