Operation Manager - Singapore - BETHESDA MEDICAL PTE. LTD.
Description
Responsibilities:
- Manage and oversee daily operations of Margaret Drive Outlet.
- Ensure sufficient stocks for daily operations both service & kitchen.
- Maintain update records of daily, weekly and monthly revenues and expenses
- Develop optimum operational plans for outlet.
- Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.
- Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.
- Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.
- Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.
Requirements:
- Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment
- Experience of managing department budgets, stocks and cost control
- Computer literate and with decision making skills
- Leadership quality to motivating staff relations and good customer service skill.
- Able to facilitate and orchestrate resources cross functionally to support business development activities
- Able to work under pressure and with tight deadlines
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