Director - Singapore - Song Consulting Pte. Ltd.

Description

General Manager

Strategic Leadership:

• Develop and execute a comprehensive business strategy to achieve the company's goals and objectives.
• Lead the development and implementation of long-term business plans.

Industry Expertise:

• Leverage a broad network of contacts within the maritime industry to establish and strengthen partnerships.
• Stay informed about industry trends, market dynamics, and competitor activities.

Financial Management:

• Drive financial performance through effective budgeting, cost management, and revenue generation strategies.
• Monitor key financial metrics and implement corrective actions as needed.

Operational Oversight:

• Provide effective leadership to all functional areas of the company, including marketing, technology, customer service, and operations.
• Ensure operational efficiency and excellence across the organization.

Team Development:

• Build and lead a high-performing executive team.
• Foster a positive and collaborative work culture that encourages innovation and creativity.

Customer Focus:

• Champion a customer-centric approach, ensuring the delivery of exceptional service and experiences.
• Implement initiatives to enhance customer satisfaction and loyalty.

Regulatory Compliance:

• Ensure compliance with industry regulations and legal requirements.
• Mitigate risks and proactively address any legal or compliance issues.

Brand Management:

• Enhance and protect the company's brand reputation.
• Develop and execute marketing strategies to promote the agency's services.

Qualifications:

• Proven track record of successful leadership in the maritime or port agency industry.
• Extensive network and relationships within the maritime sector.
• Strong financial acumen and experience in managing P&L.
• Excellent strategic thinking and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to lead and inspire a diverse team.
• Bachelor's degree in business management, or a related field advanced degree preferred.