Operations Admin Executive - Singapore - .ZERO Pte Ltd

.ZERO Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Company Overview:

We invite you to join our team at , a homegrown brand dedicated to enhancing people's lives in their own homes.

At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life.

We strive to ensure affordability, making our offerings accessible to all. We take great pride in our

vision to improve the lives of everyone by having a Sterra product in every home, and our

mission to make effective wellness products accessible for everyone to live to their fullest potential.

Key Responsibilities:

Provide assistance to the Operations Manager.
Manage the scheduling of customers' orders on a timely manner.
Manage customers' aftersales inquiries and provide the best customer experience.
Liaise with 3PL Warehouses for storage and deliveries.
Liaise with 3PL couriers' logistic partners and inhouse technician team to deliver customer orders in a timely manner.
Perform admin duties, filing, data entry, and record keeping.
Keeping track of inventory records and managing inventory inbound and outbound to make sure inventory accuracy.
Work closely with the customer service department to provide the best customer experience for customers.
Finding creative solutions to solve daytoday operations challenge and to crush obstacles.
Any other adhoc tasks or projects.

Requirements:

Diploma / Degree Holder in Supply Chain Management or equivalent.
Experience in routing delivery fleet. (Maps)
Experience in utilizing Shopify / Lazada / Shopee / Lalamove / Orderhive platform.
Handson and great sense of job ownership.
Customeroriented, and positive work attitude.
Motivated and willing to learn.
Team player with great adaptability.
Able to work under pressure to meet deadlines.
Flexible and adapt to work in an exciting startup environment.
Basic command of English and Chinese.
Experience working in ecommerce will be a plus.
3 years experience in order scheduling and meeting customer orders and using order management systems.

Job Details: