Technology Operations Engineer - Singapore - ABAXX SINGAPORE PTE. LTD.
Description
Roles and Responsibilities
- Implement integrations and automations requested by internal stakeholders (Operations, Business, Developers, etc.)
- Handle Change, Incident, Problem and Release management
- Act as escalation point for operations team of various functions such as exchange operations, clearing & settlement operations, risk and finance for technical troubleshooting of issues
- Perform all Conformance Testing and documentation
- Handle Member Onboarding
- FIX, FIXML, API, websockets
- Provide FIX and FIXML technical/ business support
- Build tools to reduce occurrences of errors and improve customer experience
- Deploy software to the UAT, preProd and Production environments following release management process using any CI/CD tooling available (e.g. Circles CI)
- Perform root cause analysis for production issues and be familiar with the incident management process
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Develop dashboards for Observability
- Logs, metrics, traces
- Design procedures for system troubleshooting and maintenance
Requirements:
- Degree in Computer Science, Engineering or relevant field
- Work experience as a Technology Operations Engineer or similar software engineering role
- Business domains: Exposure to Financial institutes in trading space, experience of working in an exchange or clearing house.
- Possess experience in client onboarding using FIX, FIXML (is a plus), API or websockets.
- Knowledge of derivatives, futures and options instruments will be a plus.
- Working knowledge of databases and SQL (cloud database hosting)
- Knowledge/experience of ITIL
- Change, Incident, Problem and Release management
- Experience/knowledge of working on a cloud platform (AWS/GCP/Azure)
- Familiarity with any one of the CI/CD tools (Jenkins, CirclesCI, GitLab, AWS Code Commit)
- Possess problemsolving skills with team spirit
- Knowledge of DevSecOps, OWASP Top 10, web hosting an advantage
- Exposure/understanding of networking concepts CDN, DNS, TLS, Edge computing, etc. an advantage
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