Technical Writer - Singapur, Singapore - Sonova

    Sonova
    Sonova Singapur, Singapore

    2 weeks ago

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    Description

    Technical Writer

    Job responsibilities:

  • Research editorial functionality, release delivery requirements and determine process flows and technical content.
  • Create and implement authoring template to shorten the distance from ideation to execution by using text modules.
  • Produce clear written communications with quality visual images for user documentation such as Quick Guide, Instruction Manuals, Safety Guide, etc.
  • Collect input from Development Team, Regulatory Team and Product Management Team and organise into concise documentation addressing needs and expectations of customers.
  • Upload and manage documentation into the product development platform such as PLM database and Web-CMS.
  • Plan and manage external agencies to produce documentation requirements.
  • Plan and monitor the budget for the external agency for the projects with respective Project Manager.
  • Manage the production of user documents in collaboration with Purchasing.
  • Coordinate translations into easily understandable language.
  • Contribute to developing, improving, and innovating processes and methods used within the role.
  • Keep product documentation up to date through life cycle.
  • Develop plans to ensure you meet project deadlines.
  • Proofread drafts and documentation to ensure accuracy and consistency with publication guidelines.
  • Communicate technical information to stakeholders.
  • Support appropriate maintenance of data systems and structures.
  • Provide active independent support to projects milestones completed in time.

    • Pre-requisites:

  • Degree or equivalent in relevant disciplines.
  • At least 5 to 8 years of relevant experience.
  • Proficient with Adobe software like Photoshop, Illustrator, InDesign and FrameMaker. XML based editorial systems is an added advantage.
  • Able to solve complex, multi-profession, technical problems.
  • Able to create and lead a popup team to solve problems.
  • Team player