- Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all incoming, outgoing, and stored baggage.
- Welcomes all residents and guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas.
- Ensures the smooth running of all hotel entrance and driveway operations by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
- Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
- Supports and assists the Doorman and Reception teams during every resident arrival and departure.
- Supports and monitors activities the drop-off and pick-up of valet-parked vehicles and the taxi and hired car queue according to priorities.
- Works closely with all hotel colleagues to create efficient, yet personalised service encounters for all residents.
- Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.
- Ensures guests receive the experience and service as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by the management.
- Adheres Workplace Safety and Health (WHS) policies and procedures.
- Performs any other duties and responsibilities that may be assigned.
- Minimum of 1 year of relevant experience in the hotel industry.
- Possesses strong interpersonal skills.
- Ascertains and addresses guest/colleague needs.
- Trains and motivates individuals and creates and maintains a cohesive team.
- Focuses on service with an eye for detail and an approachable attitude.
- Works well under pressure, analyzes and resolves problems, and exercises good judgment and with a high degree of professionalism.
- Prioritises and organises work assignments.
- Self-motivates and shows good initiative in a dynamic environment.
- Ensures security and confidentiality of guest and hotel information.
- Embraces and responds to change effectively.
- 5-day Work Week.
- Duty Meals are provided.
- Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses/Children's Education.
- Medical and Wellness Benefit.
- Comprehensive Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
- Holistic Learning and Development Opportunities.
-
Company Description · Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group. · Located at the heart of Duxton Hill, just moments away from the Central ...
Singapore1 week ago
-
· Company Description · Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group. · Located at the heart of Duxton Hill, just moments away from the Centr ...
Singapore17 hours ago
-
We are seeking an experienced Bellman to join our team at Sofitel Singapore. · ...
Singapore Full time3 weeks ago
-
We represent the renowned French living and Sofitel hospitality in Singapore. · Greet guests following Sofitel standards, manage taxi queues, assist with luggage, · and provide warm welcomes and farewells. Ensure timely delivery of guest luggage · and explain technology features ...
Singapore3 weeks ago
-
The Bellman is responsible for supervising and handling all porterage tasks in a detailed and timely manner while creating experiential and memorable Raffles Hotel Singapore experiences for residents. · Minimum of 1 year of relevant experience in the hotel industry. · Possesses s ...
Singapore Full time1 month ago
-
We are a luxury hotel in central Singapore offering contemporary rooms and suites filled with opulent amenities. · ...
Singapore1 week ago
-
Company Description · We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first-rate facilities, exquisite French and local cuisines in our ...
Singapore1 day ago
-
The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents. · Manages All Porterage TasksSupervises and participates in ...
Singapore1 month ago
-
The Bellman position at Raffles Hotel Singapore involves supervising porterage tasks, creating memorable experiences for residents, and ensuring smooth hotel operations. · ...
Singapore1 month ago
-
· Company Description · Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group. · Located at the heart of Duxton Hill, just moments away from the Centr ...
Singapore Full time1 week ago
-
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE · Be part of our diverse and inclusive team. · Job Summary · The Guest Services Team creates the first impression to arriving property guests. We direct vehicular flow at the driveway working closely with the Valet Team. We strive t ...
Singapore3 days ago
-
The Guest Services Team creates the first impression to arriving property guests. · We direct vehicular flow at the driveway working closely with the Valet Team. · We strive to meet all our guests upon arrival, · welcome and greet them arriving to the property · and directs them ...
Marina Bay Sands, Singapore2 weeks ago
-
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. · ...
Singapore Full time3 weeks ago
-
· At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with h ...
Singapore $28,000 - $42,000 (SGD) per year2 days ago
-
We are looking for a Guest Service Officer, to join our team · The Guest Service Officer provides Front Desk and Guest Relations related guest services in accordance with the objectives, performance and quality standards established by Shangri-La Hotels & Resorts and the hotel. · ...
Singapore $28,000 - $42,000 (SGD) per year Full time1 day ago
-
voco Orchard Singapore is seeking a proactive and enthusiastic Bellman to be part of our team. · ...
Singapore1 month ago
-
The job title is a Doorman and the tasks include assisting guests with taxi requests and luggage handling. · ...
Singapore3 weeks ago
-
The Doorman will assist guests with taxi requests and ensure that all belongings are being retrieved or placed in taxi upon arrival or departure respectively. · ...
Singapore Full time3 weeks ago
-
We empower our Ladies and Gentlemen in seeking opportunities to innovate and improve the guests' experience. We encourage you to identify areas for improvement within the department and take part in the decision-making process that will contribute to the success of the team. · ...
Singapore, Singapore, Singapore1 week ago
-
This internship will help you gain an understanding in the major areas of business in the hotel and the importance of building relationships with other departments within the organization.You will learn first-hand about a hotel's operations, and our internships are typically avai ...
Singapore4 weeks ago
Bellman - Singapore - Raffles Hotels & Resorts
Description
Company DescriptionRaffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces, award-winning restaurants and bars are presented for discerning travellers. No visit to Singapore is complete without a stay here, where the grand historic hotel exudes old-world grandeur infused with the unique charm of the city state.
Job Description
The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.
Primary Responsibilities
Manages All Porterage Tasks
Candidate Profile
Knowledge and Experience
Benefits of Joining Raffles Hotel Singapore
-
Bellman
Only for registered members Singapore
-
Bellman
Only for registered members Singapore
-
Bellman
Full time Only for registered members Singapore
-
Bellman
Only for registered members Singapore
-
Bellman
Full time Only for registered members Singapore
-
Bellman
Only for registered members Singapore
-
Bellman
Sofitel- Singapore
-
Bellman
Only for registered members Singapore
-
Bellman
Only for registered members Singapore
-
Bellman
Full time Only for registered members Singapore
-
Intern, Bellman
Marina Bay Sands- Singapore
-
Intern, Bellman
Only for registered members Marina Bay Sands, Singapore
-
Bellman - The Singapore EDITION
Full time Only for registered members Singapore
-
Service Associate
Only for registered members Singapore
-
Service Associate
Full time Shangri-La Group- Singapore
-
Housekeeping Attendant
Only for registered members Singapore
-
Doorman
Only for registered members Singapore
-
Doorman
Full time Only for registered members Singapore
-
Operations Intern
Only for registered members Singapore, Singapore, Singapore
-
Operations Intern
Only for registered members Singapore