Technical Support Engineer - Singapore, SG
1 month ago

Job summary
We are Utila an enterprise-grade platform that powers digital asset operations for more than 200 global institutions Our technology secures $15B in monthly transaction volume and has protected over $100B to date Backed by $50M in funding Utila is growing fast with a rapidly expanding global customer baseResponsibilities
- Own Regional Technical Support Serve as the primary contact and escalation point for APAC customers ensuring exceptional responsiveness and technical excellence as our first regional support hire
- Solve Complex Troubleshooting Diagnose intricate issues across wallet operations and API integrations using SQL logs blockchain explorers and observability tools like Datadog Grafana
Job description
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