Manager, Business Applications - Singapore - FUJIFILM BUSINESS INNOVATION ASIA PACIFIC PTE. LTD.
Description
Purpose:
The key roles and responsibilities are as follows:
- Manage user change requests and issues resolution in accordance to SLA
- Initiate, control and report any system or operational deficiencies and recommend areas for improvements
- Provide periodic reports to reporting manager on team status/project progress
- Collaborate with database service team to ensure good system performance and implement continuous improvements
- Ensure smooth project delivery in accordance to project KPIs:Manage a series of new implementation / enhancement projects
- Liaison with inhouse users, other Information & Communication Technology (ICT) functions/sections (e.g., infrastructure & operations team) and external vendors
- Monitor and track project progress/activities to ensure success implementation of project
- Promote collaborative work environment within the team, across teams as well as the OpCo local IM teams in the region
- Other duties as assigned
To succeed in this role, you will need to possess the following qualifications, skills and experiences:
- Degree in Computer Science / Engineering or IT related fields
- At least 10 years information management experience in MNC
- At least 5 years of project management experience
- At least 5 years of managing inhouse support team and vendor management
- Familiar with IT SDLC and multiple deployment experience of Oracle eBusiness Suite to MNC, or equivalent ERP systems
- Good interpersonal and communication skills, both written and verbal.
- Proficienct in English and spoken Mandarin to effectively communicate with stakeholders, such as supporting our Taiwan and China subsidiary companies.
- Proficient in business as well as technical writing / documentation
- Good analytical / problemsolving skills
- People oriented and collaborative, with proven experience working with both internal and external stakeholders
- Customer focused and have business sense
- Decisive, planning, organisation and leadership
- Change adaptability, flexible, able to work under pressure or tight deadlines
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