Assistant Shop Manager - Singapore - SKECHERS SINGAPORE PTE. LTD.
Description
Responsibilities:
Reporting to the Retail/District Manager, the Shop Manager is responsible to:
- Achieve both the sales and qualitative objectives set for Skechers Outlets
- Build, motivate and manage the team, define and build the necessary structure
- Establish plans and allocate the daily tasks to team members
- Manage, train and motivate the team.
- Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the Boutique Specialists.
- Train and coach the Specialists to respond in a manner that corresponds to company directives.
- Organize and optimize the smooth running of the Boutique in accordance with the service directives.
- Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
- Define the optimal delivery plan (frequency/cost/product availability) and optimise the stock holding areas.
- Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required
- Any other ad hoc duties assigned.
Requirement
- At least 5 years of working experience in the related Retail / footwear / Fashion with minimum 3 years of people management.
- Good command of English language
- Dynamic, analytical, serviceminded, detailoriented with good organization skills
- Good knowledge of Microsoft Office
- Willingness to work with challenging hours which may include evening shifts, Saturday or Sunday shifts.
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