Windows Engineer L3 - Singapore - KRIS INFOTECH PTE. LTD.

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1 month ago

Wei Jie

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Wei Jie

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Job Description: An Expert in a wide range of responsibilities and tasks. On one hand, as a team expert, responsibilities include assigning technical tasks, fostering team collaboration, supporting technical skills development, embracing new technologies, managing service improvements, providing technical direction, and more. On the other hand, as the client's main point of contact, tasks involve managing daily relationships, clarifying requests, mitigating risks, and ensuring service quality. Finally, legal and regulatory responsibilities entail compliance with all legal and regulatory requirements, including maintaining knowledge and completing mandatory training.

  • Team Responsibilities:
    • Assigns technical tasks and manages delegation
    • Encourages team collaboration and best practices sharing
    • Supports technical skills development and provides training
    • Manages service improvements for Windows services
    • Provides technical direction and support proactively
    • Focuses on automation and efficiency improvement
    • Delivers root cause for high severity issues
    • Manages problem resolution
  • Client Responsibilities:
    • Manages daily client relationships
    • Clarifies requests and mitigates risks
    • Ensures service quality
  • Legal and Regulatory Responsibilities:
    • Complies with legal and regulatory requirements
    • Maintains knowledge and completes mandatory training

Job Specific Environment and/or Organization:

  • Fluent in English (written and spoken)
  • Rotating shifts, primarily covering Europe business hours
  • Oncall support required on weekdays and weekends
  • Minimum 810 years of experience in managing Active Directory and related services
  • Expertise in Active Directory, Forest, and Domain Policy implementations
  • Knowledge of Active Directory User Services, LDAP, and Group Policies
  • Ability to script (PowerShell) for reporting and task automation
  • Experience with Vulnerabilities handling and reporting
  • Understanding of AD Promotion/Decommission processes, Role Based Access Controls, and Identity Management
  • Leadership in initiatives/topics
  • Experience in AD Migration and consolidation projects
  • Problem-solving skills across multiple technologies
  • Excellent communication and interpersonal skills
  • Customer service orientation and teamwork
  • Ability to work under pressure and commitment to issue resolution
  • Proficiency in French is advantageous
  • Knowledge of Windows Core OS, Virtualization Platforms, and Monitoring tools
  • Experience with emerging technologies and Cloud IaaS

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