Technical Service Manager - Singapore - PeopleSearch

PeopleSearch

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
Setting up and maintaining a service desk and evaluating its efficiency.
Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
Maintaining strong relationships with manufacturers, dealers, and sales representatives.
Helping to train new employees in company procedures.

Salary Range:
SGD 7,000 - 8,500

Expires on

- _22 Apr 2023 _

Posted By

Amanda Chng Yu Ying_

- _

- (

Reg No:
R _

Tel:

Requirements:

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A bachelor's degree in business, administration, or related field
:

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8 years of experience of Technical Service in Medical Device industry
:

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Previous sales and management experience may be advantageous
:

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Strong Medical Device industry knowledge
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Excellent leadership, communication, sales, and customer service skills
:

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Strong in CRM management, continuous improvement.

Location :
West
Kindly indicate your current/last salary details and your notice period

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd
**EA
License No: 16S8057