Operations Manager - Singapore - LEO TALENT ACQUISITION PTE. LTD.

LEO TALENT ACQUISITION PTE. LTD.
LEO TALENT ACQUISITION PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

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Description

Position:
Operations Manager


Job Description:


As an Operations Manager in a Food and Beverage (F&B) establishment, you will oversee the daily operations of the business, ensuring efficiency and customer satisfaction.

Your role will involve managing staff, controlling costs, and maintaining quality standards.


Key Responsibilities:

  • Oversee daily operations, including customer service, kitchen operations, and inventory management.
  • Develop and implement operational policies and procedures to ensure smooth operation.
  • Manage and motivate staff, including hiring, training, and scheduling.
  • Monitor and control operational costs and budget.
  • Ensure compliance with health and safety regulations.
  • Work closely with the kitchen and frontofhouse teams to maintain quality standards.
  • Handle customer complaints and resolve issues promptly.
  • Develop and implement strategies to increase revenue and profitability.
  • Collaborate with the marketing team to promote the business and attract customers.
  • Keep abreast of industry trends and implement best practices.

Requirements:


  • Proven experience as an Operations Manager in the F&B industry.
  • Excellent organizational and leadership skills.
  • Strong communication and interpersonal abilities.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Knowledge of food safety and sanitation regulations.
  • Bachelor's degree in Hospitality Management or related field.
  • Additional certification (e.g., Food Safety Manager Certification) is a plus.

Skills:


  • Leadership and team management skills.
  • Problemsolving and decisionmaking abilities.
  • Strong analytical and numerical skills.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office and restaurant management software.
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