Customer Experience Officer - Singapur, Singapore - PRISM+

    PRISM+
    PRISM+ Singapur, Singapore

    1 week ago

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    Description
    • Maintain a positive and never-say-die attitude to promote or maintain a healthy culture across the team
    • Work with customers in answering their queries and providing them with the necessary support.
    • Liaise with internal and external partners to ensure that customer requests and/or transactions are fulfilled within an acceptable timeline.
    • Maintain a high-quality service standard that falls in line with the company's customer experience strategy
      • Maintain a high-quality service standard that falls in line with the company's customer experience strategy

    Requirements

    • Data Entry and Management
    • Reputation Monitoring
    • Social Media Moderation
    • Internal and External Liaison
    • Customer Support
    • Tech Support
    • Conflict Management
    • Good communication skills in English