Senior Housekeeping Supervisor - Singapore - IHG Hotels & Resorts

    IHG Hotels & Resorts
    IHG Hotels & Resorts Singapore

    22 hours ago

    Tourism / Travel / Hospitality
    Description
    Duties & Responsibilities

    Works with Executive Housekeeper in the preparation and management of the Department's operating budget

    Supervise the implementation of housekeeping standards and procedures in relation to, Bedroom service , Bathroom service, Cleaning service, Linen maintenance and Public Area Cleanliness

    Recommended changes to these standards and training needs on an ongoing basis

    Schedule daily, weekly, monthly and quarterly deep cleaning program

    Maintain a current and thorough knowledge of all housekeeping systems

    Perform Room allocations

    Perform Room inspections

    Prioritise arrival rooms

    Perform routine inspections of all public areas' cleanliness

    Liaise with Front Office for guest and hotel requirements

    Liaise and follow-up with Engineering on guest room and public area defects

    Ensure guest laundry is processed and delivered in a timely manner

    Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories)

    Anticipate guests' needs and deliver True Responsiveness

    Management of lost property for the hotel

    Ensure you have complete knowledge of room types, layouts and facilities

    Manage storage areas

    Maintain adequate stock levels

    Complete stock takes as required

    Maintain stock levels

    Manage & Maintain cleaning equipments

    Participate in daily public areas walk to identify areas of improvement

    Conducts shift briefings to ensure hotel activities and operational requirements are known

    Recommended changes to these standards and training needs on an ongoing basis

    Solve employee grievances


    Qualification & Requirements:


    Minimum Diploma or equivalent plus 3 years' housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.


    Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

    Able to speak, read and write English. Proficient in the use of Microsoft Office.

    In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

    Duty Meal Allowance

    Birthday Off

    Medical Benefits

    Dental Benefits

    Insurance Coverage

    25-50% F&B Discount at restaurants within IHG Singapore Hotels

    Special Employee Rate at all IHG Hotels worldwide

    Room to Grow Opportunities


    What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.


    And because the Hotel Indigo brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.


    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

    Start your journey with us today.

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