Booking Executive - Singapore - SHANGRI-LA HOTEL LIMITED

    SHANGRI-LA HOTEL LIMITED
    SHANGRI-LA HOTEL LIMITED Singapore

    1 month ago

    Default job background
    $30,000 - $50,000 per year Tourism / Travel / Hospitality
    Description
    Roles & Responsibilities

    As a Reservation Executive, We Rely On You To

    • Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
    • Assist to maintain effective booking processes and follow through guest bookings
    • Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
    • Assist in handling reservation sales and guest requests in a professional and efficient manner

    We Are Looking For Someone Who

    • Has a passion for customer sales
    • Preferably has experience working in reservation and with relevant hospitality background
    • Loves interacting with guests
    • Has strong interpersonal skills and communication skills
    • Enjoys working as part of a team
    • Has a can-do attitude
    • Is a self-starter
    • Enjoys crafting best-fit solutions for guests
    Tell employers what skills you have

    Front Office
    Upselling
    Microsoft Office
    Microsoft Excel
    Secondary Education
    Customer Experience
    Interpersonal Skills
    Hospitality Industry
    Hospitality Management
    Selling
    Opera
    Communication Skills
    Customer Satisfaction
    Shipping
    Able To Work Independently
    Hospitality