Change Control Specialist - Singapore - CARLSYS TECHNOLOGIES PTE. LTD.

CARLSYS TECHNOLOGIES PTE. LTD.

Verified Company

Singapore

5 days ago

Posted by:

Wei Jie

beBee Recruiter

Responsibilities:

Primary point of contact for Consumer Banking Group Technology with Enterprise IT Change team to manage daytoday change requests.
Work closely with internal platform team, infrastructure teams, other internal technology teams and Outsourced Service Providers/Vendors to manage the enterprise IT Change Management process for CBGT.
Ensure all change requests are properly documented, reviewed and approved in accordance to the enterprise IT Change Management process.
Acting as an escalation focal point for all stakeholders involved in the change management process for CBGT.
Investigate nonconformance to the process and recommend remediation action plan.
Identify and collect measurements to improve process effectiveness and efficiency.
Reduction in disruptions to services, defects and rework caused by inaccurate specification or poor or incomplete impact analysis.
Reduction in unauthorized, backlog, unscheduled, emergency, reversed/failed Changes.
Reduction in number of incidents attributed to Changes.
Variation against Change estimates.
Review Application Deployment Readiness prior to implementation in production environment.

Requirements:

Bachelor's Degree in information technology, Information Systems or Computer Science preferred with minimum 7 years working experience.
Experience in Risk Management is advantageous.
Certification in ITIL is preferred.
Strong organizational, prioritization and root cause analysis skills.
Good team player and strong interpersonal skills.