Business Development Executive - Kallang, Singapore - ERNI Singapore Pte Ltd

Description

ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in

1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro

Manila (Mandaluyong) from where we provide our service to Europe, APAC incl. our local market

Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners.


WHY ERNI is the best place to call HOME?
This is how we can support you;
ALL company
PERKS AND BENEFITS take effect
UPON HIRING

• Health Insurance from Day 20 Vacation Leave (Annually prorated)
• Sick and Emergency Leaves
• 14 days annually (outpatient)
• 60 days annually inclusive of 14 days outpatient annually (inpatient)
• Fulltime employment and competitive compensation
• Exposure to working with a range of IT projects across different industries.
• Latest tools, methodologies, and technologies in place
• Outstanding team collaboration
• Enjoy worklife balance

UNLOCKING NEW DOORS OF
GROWTH & OPPORTUNITIES
-
Free Training with Certifications: grow with us thru technical and non-technical training.
-
Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation. Have the chance to participate in various technically challenging projects amongst passionate and skilled colleagues.
-
Employee Welfare:You will be guided by a group of people who will guide and support you to have the right tools and mindset.
-
Promotions & Recognition:from the very first day, we offer you a way to learn and develop yourself in our company. Your colleagues and superiors consistently recognize and appreciate all efforts, making you feel satisfied with your achievements.
-
Communication: you will find transparency, honesty, and open communication in our working culture. we value suggestions, opinions, and feedback from all employees.


EVENTS:

• We provide many opportunities to connect and build relationships. We are learning, growing, and celebrating achievements together. You will experience a wide range of different exciting activities. What to expect? Leisure Events, Summer Events, Family

Events, Social Events, and Year-End Events.


What are our wishes?:

• Min 3 years of work experience in an IT Service Support role
• Selfmotivated, excellent communication skills, and ability to work under minimum supervision.
• A good team player and collaborator
• Graduate of Information Technology Related Courses, Nitec/Higher Nitec or Diploma in any

IT-related discipline, ITIL foundation certification preferred.

• Demonstrated understanding and related experience with major operating systems, Microsoft

Office 365, MS Teams, anti-virus, wireless, etc.

• System support experience using vendor software such as ServiceNow or Remedy is a plus.
• Demonstrated customer service orientation.
• Strong IT technical skills with excellent desktop/laptop and Audio Video device supports knowledge.

How can you contribute to the team?
The IT Onsite Support Engineer is to provide strong IT support to all entities in Singapore.

Experience in supporting VIPs / senior management/end users remotely. And have the ability to identify, prioritize and escalate problems.


This includes but is not limited to the following:

• Excellent break/fix support and service request fulfillment.
• Execute IT projects and initiatives as directed by IT management.
• Drive compliance on local IT processes in accordance with corporate standards.
• Drive transformation and efficiency improvement initiatives for ITrelated scope.
• Collaborate with the Digital team members to identify, develop and implement digital initiatives to optimize IT operations.
• Active participation and contribution to the digital transformation journey

Expected contributions of the position:

• Provide Onsite IT support including desktoprelated technical assistance to Singapore users and remote support to other inscope countries as required.
• Responsible for hardware setup/purchasing, software installation/purchasing, and participating in New Hire Induction Program and User training.
• Deploy and enforce corporate IT policies, processes, and procedures.
• Coordinate, escalate, and work with various IT support teams and stakeholders to deliver issue resolution.
• Active contributions to costeffective and innovative IT solutions to address process bottlenecks or to enhance the enduser experience.
• Be independent & proactive, able to perform under time constraints, and have good judgment under pressure.
• Create and maintain operational documentation.
• Participate in test events, power shut down, monthly maintenance and technical rehearsals.

Salary:
$2, $3,400.00 per month


Benefits:

• Dental insurance

-