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SGunited Jobs System Engineer Wintel/HyperV/AWS Engineer - Singapore - Itcan Pte. Limited
Description
Responsibilities:
Support Windows and RHEL servers hosted in Nutanix/HyperV and AWS
24x7 operation support and fast service recovery
AD administration, creation, modification, deletion of user id, groups, permissions, gpo policy
Ensure all systems are configured and set up according to the agency security standards and
requirement.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of
incidents escalated. Provide timely status updates to relevant parties.
Perform change management and service request related to client platforms.
Monitor and ensure all SLAs are met
Review logs and taking the necessary remedial and corrective measures
Document & maintain the configuration of the systems/applications
Ensure the backup and restoration services are functioning
Ensure antivirus definition are up to date
Perform monthly and ad-hoc patching and ensure all systems do not have vulnerabilities,
operational and application issues after each upgrade and/or patch application
Initiate and maintenance of SOPs and checklist for system administration based on daily,
weekly, monthly, quarterly, bi-annually, annually
Generate reports for monthly/quarterly/annual review of privilege accounts and periodic
access rights review for all systems
Monitor and finetune the performance of the system e.g. cpu, ram, harddisk space
Manage and maintain system tools and other scripts to manage, automate scheduled
tasks/jobs, log extraction, data extraction/transfer for rapid elasticity of systems administration
operations
Change or fine-tune Operating System and Microsoft Middleware software parameters to
improve performance and/or fault remediation
Initiate and coordinate all hardware and software maintenance activities required to upkeep
the availability, security posture and productivity of the IT infrastructure
Raise incidents/change request and work with respective principal/third party vendors till
closure
Liaise and work with the application, network, security team and third-party vendors on new
installation, upgrade projects and ongoing issues
Adhoc task based on operational/project requirement
Requirements
At least 3 year(s) of working experience in the related field is required for this position.
Comprehensive knowledge in Windows Server 2019, 2016, RHEL 8, Nutanix, HyperV, AWS,
Microsoft AD, DNS, SQL2019, 2016, IIS, Exchange 2016, SFTP, Sharepoint, Ansible,
Powershell, Websphere, Solarwind, CAPAM, Trendmicro AV
Certification in MCSE, MCSA, RHEL and AWS would be an advantage
Good analytical and problem-solving skills
Good communications skills (both verbal and written)
Possess initiative with positive working attitude
Responsible and take ownership of issues/task assigned