Call Centre Executive - Tiong Bahru, Singapore - BEYOND MEDICAL GROUP

Wei Jie

Posted by:

Wei Jie

beBee Recruiter


Description
Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

  • Perform service recovery such as managing complaints from patients.
  • Chaperoning of patients to ensure smooth treatment process.
  • Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
  • Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
  • Keep accurate and compete records consistent with regulations, policies, and procedures.
  • Organise and prioritise own workload to ensure provision of quality services.
  • Demonstrate an organised, effective, and timely approach to all tasks.
  • Build and strengthen client relationships to achieve longterm partnerships.
  • Develop a thorough understanding of our products and service offerings.
  • Meet regularly with other team members to discuss progress.
  • Generate progress reports for clients and senior leaders within the organisation.
  • Ad hoc duties and projects assigned by your reporting officer.
  • Bonus with Cabin Crew Experience

Job Type:
Permanent


Pay:
$2, $3,500.00 per month


Benefits:


  • Dental insurance
  • Health insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Performance bonus

Experience:


  • Call center: 1 year (preferred)

Work Location:
In person

More jobs from BEYOND MEDICAL GROUP