Front Office - Singapore - REICH CONSULTANCY PTE. LTD.
Description
Job Description:
- To obtain timely information on service lapses through communicating with the guest and relay to relevant operating departments for appropriate actions to take place. After which, follow up personally with guests to ensure satisfaction.
- To approach and engage guests in conversations; obtain feedback on guest experience
- Assisting guest to the correct locationor department
Requirements:
- Minimum GCE O Level / Diploma or equivalent.
- At least 1 year of experience in customer service industry
- Good communication and interpersonal skills
- Able to work rotating shift including weekends or public holidays
EA
License Number:17C8690
Please Provide:
1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments
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