Reservation Officer - Singapore - Anradus PTE ltd

    Anradus PTE ltd
    Anradus PTE ltd Singapore

    1 week ago

    Full time $24,000 - $42,000 (SGD) per year *
    Description

    Key Responsibilities

  • Respond promptly to room reservation inquiries via email and/or phone.
  • Handle credit card information and charges for all prepaid reservations securely.
  • Coordinate and communicate with operations regarding guest special requests to ensure a smooth check-in process.
  • Input and update reservation information accurately into the system.
  • Manage corporate, airline, and group bookings effectively.
  • Follow up and monitor advance deposits or prepayments.
  • Assist in promoting and upselling rooms to increase revenue.
  • Manage 'no shows' and coordinate with the Front Office on applicable charges.
  • Stay informed about special rates, offers, and promotions in the hotel and provide updated information to guests.
  • * This salary range is an estimation made by beBee
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