Crew Leader - Singapore - PARADISE HOTPOT PTE. LTD.

PARADISE HOTPOT PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Description & Requirements

Report to the Senior Operations Manager
Oversee and ensure the smooth operations of the Outlet
Food Preparation and cook the wide variety of food offered in Outlet
Motivate and inspire the team to achieve monthly sales target
Ensure smooth operations through setting and enforcing high standard of food and beverage quality.
Maintain strong hygiene and safety standards, ensure utmost cleanliness, hygiene and safety standards are kept
Strong sense of customer service, attend to customers' enquiries and complaints and constantly obtain customer feedback during operations to ensure satisfaction
Analyse financial performance, formulate and implement strategies to maximise productivity and profitability
Ensure accuracy and timely submission of paperwork to HQ
Prepare beverages
Ensure the strict compliance by all service and kitchen staff to company's standard operating procedures
Able to deploy, supervise, direct, Foster and build strong employee relations in the restaurant to motivate staff
Brief staff on menu items, customer service standards and other required matters
Take charge of inventory control and conduct bimonthly stock take
Update GRN and perform eProcurement
Plan staff duty roster and cleaning duties
Handle cashiering duties, daily sales collection, cashiers float and petty cash claims
Perform banking duties
Responsible for staff training, orientation and discipline issues
Continuous innovation to achieve business goals
Create a fun and healthy working environment for outlet staff
Any other appropriate duties and responsibilities as assigne