5 Star Hotel - Singapore - INTER ISLAND CONSULTING PTE. LTD.

INTER ISLAND CONSULTING PTE. LTD.

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Working Days: 5 Days shift

Working Hours: 8.75 hours
**Working Location: Raffles Ave

Job responsibilities:

Arrivals

Greet guests upon arrival.
Assist guest with luggage to prearranged transportation.
Engage the guest to arrange reservations or meals prior to reaching the hotel.
Introduce and handover the guest to the designated driver with handover of luggage and special requests/requirement.
Contact hotel concierge to arrange for the arrival of guests and share additional and helpful information to better anticipate the guests.

Departures

Anticipate and welcome guest with hotel transfer arrangements at departure terminal. To be well informed of the guest information and departure flight details.
Standby at the drop off point with trolleys to receive the guests.
Upon receiving the guest, verify all relevant information and remind guests to prepare their travel documents.
Escort guests to process their airline registration and boarding pass and offer assistance to GST refund counters (If required)
Notify the hotel to announce the completion of departure experience.

Requirement:

Minimum GCE O/N Level
Certificate/Diploma in hospitality management from a recognized institution is advantageous.
Minimum 1 year in a customer service role.
Proficiency in English.
Impeccably wellgroomed.
Exceptional guest relations and communication skills
Attention to details.
Able to multitask and work efficiently in a fastpaced environment.
Must be able to work rotating shifts, weekends, and holidays.

Registration No
:
R
INTER ISLAND CONSULTING PTE LTD (Co Reg
: R / EA License
:11C3031 )

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"Apply"