Jobs

    Clinic Associate - Singapur, Singapore - Intellect

    Intellect
    Intellect Singapur, Singapore

    1 week ago

    Default job background
    Description

    As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect's clinical sessions through various channels, including email, chat, and call support.

    Operational Efficiency:

    • Collaborate with the medical team to ensure the smooth operation of the clinic.
    • Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
    • Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
    • Manage cashiering duties, including payment collection and filing.
    • Oversee inventory tasks, including stock checking, updating, and ordering.
    • Maintain cleanliness and hygiene standards within the clinic.

    Client engagement (For corporate clients):

    • Engage with users through email, chat, and calls to provide support on Intellect's Clinic services.
    • Offer comprehensive information on available resources and options, empowering informed decision-making.

    Network engagement and deployment:

    • Support the Care Operations team in receiving, documenting, and deploying B2B service requests.
    • Navigate administrative processes, including financial assistance and responding to emails.

    Requirements

    • Candidates must possess at least a Diploma.
    • Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
    • Possess good communication and interpersonal skills.
    • Responsible individual, meticulous, willing to learn and a team-player.
    • Proficient with technology.
    • Fluency in written English with an additional spoken language of Chinese is preferred.
    • Open to candidates in Singapore only
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