- Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
- Email electronic copies (excel or PDF format) of the survey to respondents.
- Test survey validations and rules in the electronic survey platform.
- Answer phone and email queries from respondents to ensure the accuracy of the survey.
- Conduct follow up call chasers and reminders.
- Data entry of selected survey returns into the survey system.
- Maintain a call log to keep track of contact rate.
- Conduct random checks of data entered survey forms to ensure data accuracy.
- Assist officers in data clarifications.
- Perform desktop research on the internet for supplementary information
- Singaporeans only
- Have at least one (1) year of experience in market research, customer service, sales or survey interviewing
- Data entry experience
- Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
- Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.
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Customer Service Officer
Found in: Talent SG 2A C2 - 4 days ago
GLASS-FIX PTE. LTD. SingaporeRoles & Responsibilities · Overview · As a Customer Service Officer in Glass-Fix, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective com ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 5 hours ago
MICRO 2000 SERVICES (S) PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities · • Providing office day to day admin support · • Task to configure other IT devices · • In charge of doing devices exchanges and redemptions · • Assist the team in communicating with the status of the outstanding tasks · • Handling cus ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 1 day ago
PARKWAY HOSPITALS SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Assist in the management of customer service at registration & booking office in hospital setting. · The Role: · Provide assistance for enquiries, referrals, specialist appointments, admissions (including evacuation) and other support requirements such ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 2 days ago
THE TALENT NETWORK PRIVATE LIMITED SingaporeRoles & Responsibilities · Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 2, AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour · Requirements · Min a Diploma in Customer Service Relation/ Hospitali ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 6 days ago
TIMES24 SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. · Responsibilities: · Attend to customer en ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 4 days ago
Lorong Koo Chye Sheng Hong Temple Association SingaporeRoles & Responsibilities · Job Highlight · Location near Macpherson MRT Station · On-job training will be provided · Duty Meal will be provided · Annual Leave/Medical/Bonuses · Responsibilities: · Provide customer service and administrative support to the daily operation of Templ ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 13 hours ago
STAR RECRUITMENT PTE. LTD. SingaporeRoles & Responsibilities · • Amazing opportunity to work in MNC Company · • No experience needed as paid training will be provided · • Good employee's benefits · Our client is looking for customer service officer to provide high-quality service to their customers. · Responsibilit ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 1 day ago
LE TACH PTE. LTD. SingaporeRoles & Responsibilities · What we offer? · Basic salary + variable components · Performance bonus · Annual medical claim · Job Responsibilities including but not limited to: · • Provide general customer support by managing customer service hotline during office hours · • Handlin ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 2 days ago
UPS SCS (SINGAPORE) PTE. LTD. SingaporeRoles & Responsibilities · The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented. · Job Re ...
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customer service officer
Found in: Talent SG 2A C2 - 2 days ago
MARINE PORT SERVICES PTE. LTD. SingaporeRoles & Responsibilities · • Liaising with customers and contractors for shipment/jobs bookings · • Preparing shipping/jobs documents · • Attend customer's inquiry · • Other administrative works · • Preferably 1-2 years of relevant experience · • Office location inside Jurong Por ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 4 days ago
CBM PTE. LTD. SingaporeRoles & Responsibilities · Job Description: · Responsible for providing excellent customer service and support through rendering assistance to callers by addressing their queries, feedback and requests · Understands the information provided and advises the callers on appropriate ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 17 hours ago
NSEARCH GLOBAL PTE. LTD. SingaporeRoles & Responsibilities · Our client, one of world's largest financial services institutions is looking for: · Customer Service Officer · Responsibilities: · Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services e ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 3 days ago
THE WRITE CONNECTION PTE. LTD. SingaporeRoles & Responsibilities · Job Highlights · Attractive remuneration · Collaborative environment with supportive colleagues and managers · Professional development · Job Description · Customer Service Officers (Full-time, Ang Mo Kio) · The Write Connection is a premier learning ce ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 2 days ago
STRATEGIC MARKETING (S) PTE. LTD. SingaporeRoles & Responsibilities · KEY RESPONSIBILITIES · Maintain customer satisfaction through face-to-face interactions, phone calls and emails · Effectively manage a large volume of incoming calls and emails · Effectively resolve customers' problems through strong and clear interpers ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 1 day ago
BEIJING 101 CORP. PTE LTD SingaporeRoles & Responsibilities · Job Responsibilities · Responsible for handling front office reception and administration duties · Greet customers and answer all customers' enquiries · Perform for scheduling appointment calendar and sending reminders appointments to customer · Generat ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 3 days ago
BUSINESS EDGE PERSONNEL SERVICES PTE LTD SingaporeRoles & Responsibilities · Ubi Ave 4 · Position : Customer Service Officer · Minimum NITEC certification with a salary of $1,800.00 per month with relevant working experience. · Contract period : 11 months (Immediate) · Working Hours · Mon – Thurs : 8:30am – 6:00pm · Friday : 8:3 ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 1 day ago
PERCEPT SOLUTIONS PTE. LTD. SingaporeRoles & Responsibilities · Job Description: · Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. · Ability to understand customers' needs and provide appropriate ...
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Residence Service Officers
Found in: Talent SG 2A C2 - 2 days ago
EDMUND TIE & COMPANY PROPERTY MANAGEMENT SERVICES PTE. LTD. SingaporeRoles & Responsibilities · Residence Officer · We are looking for suitably qualified individuals to work in luxurious, high-end developments. · You will possess a warm and friendly disposition and have a passion in serving high net-worth residents. · The ideal candidate will be a ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 1 day ago
THE WRITE CONNECTION PTE. LTD. SingaporeRoles & Responsibilities · Job Highlights · Attractive remuneration · Collaborative environment with supportive colleagues and managers · Professional development · Job Description · Customer Service Officers (Full-time, Woodleigh) · The Write Connection is a premier learning cen ...
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Customer Service Officer
Found in: Talent SG 2A C2 - 1 day ago
HAACH LIFESTYLE HMH PTE. LTD. SingaporeRoles & Responsibilities · Customer service officers required for beauty spa industry · 5 branches around Singapore, all are located near MRT · 5-7 days off per month · Work retail hours, no OT required · Customer service oriented · No experience welcomed · You may visit our webs ...
Customer Service Officer - Singapore - SCIENTEC CONSULTING PTE. LTD.
Description
Roles & ResponsibilitiesJob Responsibilities:
Survey Preparation
Survey Fieldwork
Looking for:
Interested candidate may apply via email to All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.
Chloe Chew (R
ScienTec Consulting (ScienTec Personnel) - 11C5781
Tell employers what skills you haveMarket Research
Microsoft Excel
Mathematics
Public Sector
Data Entry
Excel
Statistics
Consulting
Microsoft Word
Customer Service
Databases
Ability To Learn
Surveys