Revenue Manager - Singapore - ROYAL PLAZA

Description

Roles & Responsibilities

Are you someone who is driven, analytical and well-versed in implementing revenue maximization strategies for a hotel, focusing on occupancy, rate and RevPAR optimization?

Area of focus:

Apply revenue management practice and expanding strategies beyond rooms into catering and food and beverage (F&B) operations, maximize conversions / rates sold for hotel, lead and ensure 100% work accuracy for the reservations team.

Responsibilities/ Duties include (but not limited to):

• Consistently offer professional, friendly and engaging service to guests and business partners
• Meet the demands of a fast-paced environment by using good judgment and the ability to working independently and multi-task
• Prepare/present detailed 6 month forecasts for the business entity, by market segment on a weekly basis, or as required (rooms, catering and F&B)
• Inventory management, rates, all channels of distribution are managed and support the agreed sales strategy
• Ensure that all rate loading and interface are both accurate and timely distributed at all time
• Carry out marketing research and prepare relevant reports monthly/where necessary
• To have strong product knowledge and superior customer service skills
• Ensure effective/time efficient operational approach in the area of responsibilities
• Ensure the revenue management practices follow the procedures and policies
• Ensure reservations team have rate and inventory management knowledge
• Guide and develop all reservations colleague
• Alert departments on the fluctuation of occupancy where need arises.
• Perform Director of Business Development & Strategies' duties during his/her absence
• Work effectively and co-operatively with all Sales & Marketing team members and other departments in the hotel
• Be on duty on weekends and Public Holidays
• Perform all duties as deemed necessary for the success of the department and our business

We are looking for someone who is:

• Attention to detail
• Strong communication and organizational skills
• Well-versed in Opera system, IDeaS and Microsoft Office applications
• Minimum of 3 years relevant experience in a similar capacity, from a hotel with more than 400 rooms inventory

Tell employers what skills you have

Customer Service Skills
Product Knowledge
Revenue Management
Microsoft PowerPoint
Marketing Research
Microsoft Office
Microsoft Excel
Inventory
Strategy
Inventory Management
Attention to Detail
Yield Management
Opera
Business Development
Pricing
Catering
Hospitality