Jobs

    admin / telephone operator - Singapore - KIM YEW INTEGRATED PTE. LTD.

    KIM YEW INTEGRATED PTE. LTD.
    KIM YEW INTEGRATED PTE. LTD. Singapore

    4 days ago

    Default job background
    Description
    Roles & Responsibilities

    Job responsibilities

    • Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is at the North East side (Punggol) location .
    • To act and respond to faults / incidents / complains as per established SOP
    • Generating Fault Reporting
    • Support in other roles as may be instructed by facility supervisor

    Requirements

    • At least three (3) 'O' level passes (including English), and Nitec or Equivalent in Mechanical/ Electrical / Electronic Engineering or Admin / Account / Business Studies etc.
    • At least one (1) year of relevant experience dealing with customers in a frontline / call center experience
    • Be proficient in English and one other language, computer literate, adequate typing skills
    • Able to handle and swiftly respond with proper etiquette to telephone calls, emails received
    • Must be Willing to Perform Night Shifts Twice A Week / Fix Morning Shift / Fix Afternon Shift
    • 5.5 Days Work week basis
    • Location based in Punggol Office

    Attractive Medical Coverage and Incentives.

    Stable Job and Nice Job environment.

    Tell employers what skills you have

    Customer Service Skills
    Security Clearance
    CRM
    Telephone Manner
    Telephone Reception
    Electrical
    Service Desk
    Mobile Devices
    Team Player
    Customer Service
    Case Management
    Call Center

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