- Acts as a point of contact for referrals from the senior leadership team, corporate VIPs, media personalities and wedding couples pre-arrival, during stay and post departure.
- Manages the pre-arrival correspondence with all VIPs via various mediums - email, phone call, whatsapp etc. and ensures that all room requests / purpose of visit are notated for follow-up the night prior to arrival / on day of arrival.
- Anticipate all guest (VIPs) needs, ensuring that all guests are at the forefront of every interaction, to provide an exceptional guest arrival and stay experience.
- Ensure that rooms are ready, prepared / inspected and amenities are placed in room, prior to guest arrival
- All guests are to be met at the Hotel curbside / Lobby, followed by a personalized in-suite check-in.
- Good product knowledge is essential to ensure that good / suitable recommendation is provided to all guests, in a sensitive and personalized manner.
- Responsible to extend departure calls to all guests on night before / morning of departure day, to extend a bill review ( in-room / on the phone ) and to see to their luggage / transfer arrangements before bidding a fond farewell to the guests.
- Should guest have a limousine transfer, Team Member is expected to wait for guest at the car, to bid farewell in person.
- Cashiering duties includes closing the guest account and ensuring that the invoice is sent to guests.
- Attend training sessions as and when scheduled
- Contribute to the improvement of the department
- Demonstrate a passion and enthusiasm for work through effective relationships with other Team Members/ Department by adopting a "can do" approach to tasks.
- Establish and maintain positive relations with colleagues, internal / external departments
- Practice safety guidelines as prescribed by Occupational Safety and Health Act (OSHA)
- Perform any other tasks as assigned by the Management.
- Adheres to Las Vegas Sands & Marina Bay Sands code of ethics and compliance related matters
- Minimum GCE 'N' or 'O' Levels
- Qualifications in Hospitality Management from a recognized institution is an added advantage
- Advanced understanding of front office operations
- Proficient in MS Word, Excel and Power point applications
- Proficient with OPERA and all relevant property management systems such as FCS, LIS
- A team player and takes initiative to assist other Team Members when required
- Continuously exhibits One MBS core values in all interactions with internal and external guest
- Able to handle fast paced, high volume work, while remaining highly detailed oriented
- Excellent guest relations and communication skills
- Fluent in English and any additional language is an advantage
- Have impeccable follow-through; and "Can Do" attitude and mindset
- Willing to perform shift work including night shift for operation needs
-
Service Executive
1 week ago
HYBRID CREATIONS PTE. LTD. Singapore**Overview** · The Service Executive is responsible for ensuring diners have a positive experience at the establishment by exhibiting excellent customer service. · **Responsibilities** · The Service Executive typically work for the restaurant to interact with diners and provide t ...
-
Service Executive
1 week ago
PRELUDIO PRIVATE LIMITED Singapore**Overview**: · Come work at Preludio, a contemporary fine dining concept located in an exclusive tranquil oasis in the CBD. We are looking to hire an experienced **Service Executive **to grow our team and ambition. If you're hard-working and dedicated, Preludio is the place wher ...
-
Service Executive
1 week ago
People Profilers SingaporeJob Description: · **Title : Service Executive** · **Industry : Automotive** · **Location : West** · **Salary Range : Up to S$3,800 Per month · **Responsibilities**: · - Lead a team of Service Consultants to increase productivity and operational efficiency · - Ensure smooth fron ...
-
Service Executive
2 days ago
Dynamic Human Capital SingaporeJob Description · **Position**: Service Executive (Automotive Industry) · **Salary**: $2,900 - $3,500 + OT · **Location**: West · **Working Hours / Days**: 8.30am - 5.30pm (Mon - Fri) / 8.30am pm (Sat) · **Responsibilities**: · Support frontline operations and to ensure overall e ...
-
Service Executive
1 week ago
B&L SINGAPORE TOPCO PTE. LTD. Singapore**PURPOSE OF THE ROLE** · As a Service Executive you are an important member of the team. Working in this position means take orders, serving, cleaning, setting up tables as well as and collecting payment. Working as a SE requires excellent knowledge of food and beverage. · As yo ...
-
Service Executive
1 week ago
ICONIC LOCATIONS SINGAPORE PTE. LTD. Singapore**In Brief**: The Executive is wholeheartedly devoted and unwaveringly committed to delivering a warm and attentive service, ensuring an extraordinary dining experience for each and every one of our esteemed guests. Our ultimate goal is to leave such an indelible impression on ou ...
-
Service Executive
2 days ago
B&L SINGAPORE TOPCO PTE. LTD. SingaporePURPOSE OF THE ROLE · As a Service Executive you are an important member of the team. Working in this position means take orders, serving, cleaning, setting up tables as well as and collecting payment. Working as a SE requires excellent knowledge of food and beverage. · As you wi ...
-
Service Executive
1 week ago
ICONIC LOCATIONS SINGAPORE PTE. LTD. Singapore**In Brief**: · The Executive is wholeheartedly devoted and unwaveringly committed to delivering a warm and attentive service, ensuring an extraordinary dining experience for each and every one of our esteemed guests. Our ultimate goal is to leave such an indelible impression on ...
-
Service Executive
4 days ago
PICK NETWORK PTE. LTD. Singapore**Pick Network Pte Ltd · Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and busine ...
-
Service Executive
4 days ago
Aspial Singapore**Date**:13 May 2024 · **Location**: SG · **Company**:Aspial Corporation Ltd · **Basic Purpose and Objective of Job** · As a Service Executive, you will be responsible for maintaining the precision and performance of various timepieces. Your role will involve testing, repairing, ...
-
Service Executive
1 day ago
ORIENTAL EMPLOYMENT PTE. LTD. SingaporeResponsibilities include: · - Assist in daily operations · - Ensure that the restaurant and kitchen is properly maintained and clean · - Oversee food preparations, presentation and storage to ensure food health and safety compliancy · - Regular checks with customers to gather fee ...
-
Service Executive
1 week ago
ORIENTAL EMPLOYMENT PTE. LTD. Singapore**Job Description & Requirements**: · - Order supplies to stock inventory appropriately · - Verify and endorse all incoming products & raw materials · - Help in the preparation and design of all food and drinks menus. · - Produce high quality plated both design and taste-wise · - ...
-
Service Executive
1 week ago
ORIENTAL EMPLOYMENT PTE. LTD. SingaporeOrder supplies to stock inventory appropriately · - Verify and endorse all incoming products & raw materials · - Help in the preparation and design of all food and drinks menus. · - Produce high quality plated both design and taste-wise · - Assist in preparation, washing, peeling ...
-
Service Executive
1 day ago
ORIENTAL EMPLOYMENT PTE. LTD. SingaporeResponsibilities include: · - Assist in daily operations · - Ensure that the restaurant and kitchen is properly maintained and clean · - Oversee food preperations, presentation and storage to ensure food health and safety compliance. · - Regular checks with customers to gather fe ...
-
Service Executive
3 days ago
ORIENTAL EMPLOYMENT PTE. LTD. SingaporeResponsibilities include: · - Assist in daily operations · - Ensure that the restaurant and kitchen is properly maintained and clean · - Oversee food preperations, presentation and storage to ensure food health and safety compliceny. · - Regular checks with customers to gather fe ...
-
Service Executive
1 week ago
RAFFLES EMPLOYMENT PTE. LTD. Singapore**Job Requirement** · Delivering excellent customer service · Ensure smooth operations to achieve good customer satisfaction · Taking orders, serving of beverages and food to customers · Maintain cleanliness and housekeeping of work areas · Assist in food running where necessary ...
-
Service Executive
1 week ago
RAFFLES EMPLOYMENT PTE. LTD. Singapore**Job Requirement** · Delivering excellent customer service · Ensure smooth operations to achieve good customer satisfaction · Taking orders, serving of beverages and food to customers · Maintain cleanliness and housekeeping of work areas · Assist in food running where necessary ...
-
Service Executive
4 days ago
RASA RASA @ SENGKANG PTE. LTD. Singapore1. Delivering excellent customer service. · 2. Ensure smooth operations to achieve good customer satisfaction. · 3. Taking orders, serving of beverages and food to customers. · 4. Maintain cleanliness and housekeeping of work areas. · 5. Assist in food running where necessary. · ...
-
Service Executive
2 days ago
UGLY FOWL PTE. LTD. SingaporeGreet and lead the guests to their seats · - Assist in table set-up and proper handling of equipment. · - Attend to guest complaints and refer the issues to superior so that service recovery can be done immediately. · - Create high standards of customer experience, be attentive t ...
-
Service Executive
3 days ago
ORIENTAL EMPLOYMENT PTE. LTD. SingaporeResponsibilities include: · - Assist in daily operations · - Ensure that the restaurant and kitchen is properly maintained and clean · - Oversee food preperations, presentation and storage to ensure food health and safety compliancy · - Regular checks with customers to gather fee ...
Premium Services Executive - Singapur, Singapore - Marina Bay Sands
Description
JOB SCOPE
Job Responsibilities
Operational Related
Departmental Related
JOB REQUIREMENTS
Education & Certification
Experience
Competencies
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
