Distribution Customer Service Coordinator - Singapore - Job Express Services Pte. Ltd.

Description

Job Title:
Logistics Customer Service (ID4175)


Location:
Aljunied MRT


Working Hours:
Mon to Fri 8.30am-5.30pm


Salary:
$2300-$2500

Job Responsibilities
. Responsible to update customers on shipment status and addressing customers' enquiries on shipment movement and arrangement.
. Liaise with customers to obtain necessary information for shipping documentation generation.
. Enter shipment data in freight management software system.
. To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers' shipments.
. To provide necessary support to the Freight Logistics Department to assist in addressing customers' enquiries and preparing quotations (where necessary).
. To prepare shipping documents.

Job Requirements

. Min SPM or equivalent
. Strong in Microsoft Office Word, Excel, PowerPoint.
. Strong in customer management.
. Ability to work in a fast-paced environment and cope with pressure.
. Accountable for complete operational needs, good working attitude, positive mindset and able to adapt to dynamic market changes.